Stress-free YourMembership support so your team can focus on members.

We handle setup, training, and ongoing fixes through a tailored process aligned to your growth goals—and it delivers.

On-Time, On-Budget Delivery

We commit to dates and dollars—then hit them. Weekly check-ins and a shared timeline keep work moving without surprises.

Right-Sized Scope (Within Budget)

We tailor scope to your goals and constraints, not ours. You get the essentials that make a difference now—without scope creep or runaway costs.

Full Visibility & Accountability

You’ll always know what’s done, what’s next, and who owns it. Live status and clear documentation mean you never have to chase updates.

Rapid Discovery → Clear Plan

We evaluate your YM environment to identify what’s working—and what’s not—then convert the insights into a concise, data-driven plan.

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Share your goals and YM setup. We’ll identify quick wins and risks, then outline clear next steps—no pressure.
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Testimonials

See what our customers are saying about us.

"The Starkweather team truly understands our business and its challenges. Their expertise in YM, website development, online training, and event creation has been invaluable."

“The team truly understands our business and challenges — their expertise and prompt responses make all the difference.”

"Working with Starkweather on our membership platform has been a game changer for our small education association. With a small staff stretched in many different areas, being able to access Starkweather's expertise in reporting, streamlining processes, shifting to auto renews for memberships, and cleaning up our data has been invaluable. I would highly recommend Starkweather to anyone looking for extra support and expertise in working with YourMembership."

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About Starkweather Association Services

Starkweather Association Services has helped associations get real results from YourMembership (YM) since 2006 -- pairing technical depth with practical change management so projects finish on time and on budget. Led by co-founders, Joe Plasterer and Melinda Starkweather, the team brings over 100 years of combined experience with YM and associations technology.

Mission & Values

Our mission is to give association leaders peace of mind while we help you hit your goals, manage your technology, and create value for members and stakeholders. We ground our work in clear ownership, transparent communication, and change-readiness so staff stay aligned and momentum holds. Our values emphasize:

Earn trust daily • Teach what we build • Reduce change risk • Make next steps clear • Act with integrity • Measure what matters • Respect staff capacity

What We Do

  • YourMembership Advanced Support: consulting, training, ongoing fixes across content, membership, events, e-commerce, reporting

  • Change Readiness & Change Management: assessments, roadmaps, and process modeling to reduce risk and boost adoption

  • Website Design & GA4/SEO: YM design refreshes, analytics-driven improvements

  • Accounting Workflows & API Integrations: Project guidance when you need deeper operations and data support

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